![]() The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer. You don't need to install an app to watch Amazon Prime Video, as you can just as easily do it in a web browser. One of the most obvious ways to watch Amazon Prime Video is through the official Amazon. "If an app doesn't display video or play audio How to watch Amazon Prime Video on macOS Amazon Prime Video for macOS. ![]() This resource has some great information About Apple Digital AV Adapters for iPhone, iPad, and iPod touch: Amazon Prime Video is an over-the-top (OTT) streaming service that gives you access to video-on-demand (VOD) content with a monthly or annual subscription. Which iOS versions are you using on each device? You can check under Settings > General > About.ĭoes the same thing happen with video from a different source? Also, you mentioned you have two TVs available does the same thing happen with both? Knowing this would help to narrow things down further.Īre you playing these videos using the Amazon Prime Video app, or something else? Are there any updates available for the app in question under App Store > Updates? Streaming Video Quality - up to HD Sound quality - Stereo Closed Captions (Subtitles). I see you're running into some issues playing downloaded movies, and I'm glad to offer assistance. Amazon Prime Video for Mac (Running macOS 11.4 Big Sur or Higher). Thanks for the post in Apple Support Communities.
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